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More than 40 million members, 30 million iTunes, Google Play, and Amazon downloads, 3 million messages exchanged daily, 80 countries, 25 languages, 10+ years — these are the impressive numbers behind Zoosk, one of the largest and most popular dating sites and apps in the world.
But that doesn’t mean Zoosk is too busy to help out its members when they’re in need. We’ll walk you through how to find Zoosk’s contact info — no matter if you want to reach the team by phone, email, or standard mail.
The main number for Zoosk is (888) 939-6675 — you can use this number for anything, whether it’s customer support, suggestions, press requests, or legal issues. Another number, (415) 728-9574, is specifically for billing questions. The 888 number is the best to call for general questions and concerns. It’ll also work for Zoosk members who are outside of the US, including those in the UK and Australia. Just use the country code +1.
If you’re having problems with your account, such as you can’t log in, you can contact email@example.com. Zoosk has a contact form as well, which is the same as contacting the support email.
The address above is where you’ll want to send letters to Zoosk, but please do not send any payments through the mail — we don’t want your check or cash to get stolen or lost. Contact the dating site first. If you really want to mail the site money, read this article first for best practices. When you’re reaching out to Zoosk via snail mail, make sure to clearly indicate which department you’re trying to reach (e.g., Attn: Customer Service, Attn: Copyright Agent, or Attn: Privacy Matters).
Another physical address for Zoosk that’s meant for refunds is: 77 Van Ness Ave., #1313, San Francisco, CA 94102. We suggest writing “Attn: Refund Request” on the envelope. You should never send money to this address.
Since 2007, Zoosk has grown exponentially, and we anticipate that growth to continue as the years go on. One thing that we don’t think will change, though, is the site’s dedication to its users. You could be struggling with profile creation, messaging, making payments, or anything else — it doesn’t make a difference because the team is reachable 24/7 in one way or another. Never hesitate to call, email, or write!