Christian Mingle Contact

Online Dating

Christian Mingle Contact Info: Phone, Chat, Email & Mail (Feb. 2024)

Hayley Matthews

Written by: Hayley Matthews

Hayley Matthews

Hayley has over 10 years of experience overseeing content strategy, social media engagement, and article opportunities. She has also written hundreds of informational and entertaining blog posts. Her work has appeared in numerous publications, including Bustle, Cosmo, the Huffington Post, AskMen, and Entrepreneur. When she's not writing about dating news, relationship advice, or her fantasy love affair with Leonardo DiCaprio, she enjoys listening to The Beatles, watching Harry Potter reruns, and drinking IPAs.

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Edited by: Lillian Castro

Lillian Castro

Lillian Guevara-Castro brings more than 30 years of journalism experience to ensure DatingAdvice articles have been edited for overall clarity, accuracy, and reader engagement. She has worked at The Atlanta Journal and Constitution, The Gwinnett Daily News, and The Gainesville Sun covering lifestyle topics.

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Advertiser Disclosure

Contacting the Christian Mingle team to address an issue can become an issue in itself if you don’t know where to go or who to call (hint, it’s not Ghostbusters).

Christian Mingle has been around since 2001, has more than 16 million members and 2.4 million monthly visitors, and even has a movie made based on the site. It’s extremely popular, but it’s never been too busy or popular to help members in need.

That’s why we’ve compiled a list of all the ways you can get in touch with Christian Mingle — whether you’re using a phone, instant messaging, email, or the post office.

Call (866) 660-7924

When you have a problem with your profile or subscription, you’ll want to call Christian Mingle’s customer service team at (866) 660-7924. You can call (877) 453-3861 for legal, privacy, and terms of use matters.

We’ve also created a graphic with more information about Christian Mingle’s user base, matching system, and subscription options, among other things:


Relationships: Dates and Serious Relationships

Match System: Search by gender, age, education, more

Our Experts Say: “ChristianMingle is strictly for Christian singles, and it has a large user base that you can browse through by your individual preferences...” Full Review »

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If you want to talk with someone at Christian Mingle’s parent company, Spark Networks, you can use this number: (801) 377-6411. Specifically, for Spark Networks’ human relations department in the Lehi, Utah, office, you can use: (801) 894-1003 ext. 8385.

Start a Chat at the Bottom Right of the Contact Us Page

Christian Mingle is available 24/7 via chat, and you can start a conversation by going to the Contact Us page. You’ll need to submit your email address, and then you’ll write a description of your request and click Submit. Easy as that. You can also attach files (like perhaps a screenshot of the issue) to the email if you want.

Screenshot of the Christian Mingle Contact Us page

On the Christian Mingle Help page, you can message back and forth with a member of the customer support team in real time.

Someone from the Christian Mingle team should respond to your request within 1-2 business days. You can also try the Spark Networks’ Contact Us page to get in touch with the higher ups.

Finally, make sure to check out the FAQs in the Help Center because your question could be addressed there as well.


To email Christian Mingle directly, you can use this email address: You can email the site about any topic, whether you’ve forgotten your password, want to upgrade your membership, need help figuring out the site’s features, or anything else.

Send Letters to 3300 N. Ashton Blvd, Suite 240, Lehi, UT 84043

The best way to reach Christian Mingle is to email the team, but if you really want to send a letter, you can send it to Spark Networks at this address: 3300 N. Ashton Blvd., Suite 240, Lehi, UT 84043.

To send a letter to Spark Networks’ headquarters, use this address: Kohlfurter Str. 41/43, 10999 Berlin, Germany.

Note: Please do not send cash or checks via snail mail. Christian Mingle does not accept payment via the mail, and it’s obviously risky to send money that way. You should always contact Christian Mingle or Spark Networks via phone, chat, or email when you have a money or payment issue.

Christian Mingle is Available to Members Anytime, Any Day

The folks behind Christian Mingle always look forward to hearing from their users — even if it’s to hear a criticism. Your feedback is valued, and your experience and safety are the most important factors to them. So pick up your phone, laptop, or a piece of paper, and let Christian Mingle know what’s on your mind.

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