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Contacting the Christian Mingle team to address an issue can become an issue in itself if you don’t know where to go or who to call (hint, it’s not Ghostbusters).
Christian Mingle has been around since 2001, has more than 16 million members and 2.4 million monthly visitors, and even has a movie made based on the site. It’s extremely popular, but it’s never been too busy or popular to help members in need.
That’s why we’ve compiled a list of all the ways you can get in touch with Christian Mingle — whether you’re using a phone, instant messaging, email, or the post office.
We’ve also created a graphic with more information about Christian Mingle’s user base, matching system, and subscription options, among other things:
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If you want to talk with someone at Christian Mingle’s parent company, Spark Networks, you can use this number: (801) 377-6411. Specifically, for Spark Networks’ human relations department in the Lehi, Utah, office, you can use: (801) 894-1003 ext. 8385.
Christian Mingle is available 24/7 via chat, and you can start a conversation by going to the Contact Us page. You’ll need to submit your email address, and then you’ll write a description of your request and click Submit. Easy as that. You can also attach files (like perhaps a screenshot of the issue) to the email if you want.
Someone from the Christian Mingle team should respond to your request within 1-2 business days. You can also try the Spark Networks’ Contact Us page to get in touch with the higher ups.
Finally, make sure to check out the FAQs in the Help Center because your question could be addressed there as well.
To email Christian Mingle directly, you can use this email address: email@example.com. You can email the site about any topic, whether you’ve forgotten your password, want to upgrade your membership, need help figuring out the site’s features, or anything else.
The best way to reach Christian Mingle is to email the team, but if you really want to send a letter, you can send it to Spark Networks at this address: 3300 N. Ashton Blvd., Suite 240, Lehi, UT 84043.
To send a letter to Spark Networks’ headquarters, use this address: Kohlfurter Str. 41/43, 10999 Berlin, Germany.
Note: Please do not send cash or checks via snail mail. Christian Mingle does not accept payment via the mail, and it’s obviously risky to send money that way. You should always contact Christian Mingle or Spark Networks via phone, chat, or email when you have a money or payment issue.
The folks behind Christian Mingle always look forward to hearing from their users — even if it’s to hear a criticism. Your feedback is valued, and your experience and safety are the most important factors to them. So pick up your phone, laptop, or a piece of paper, and let Christian Mingle know what’s on your mind.